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Error: "Run-time error 429 - ActiveX component can't create object" when using Send E-mail Alert Task From Autopilot


Error: "Run-time error 429 - ActiveX component can't create object" when using Send E-mail Alert Task From Autopilot
  Modified 20-SEP-2010     Type PROBLEM

Applies to:

Hyperion Enterprise - Version: 6.5.0.0.00 to 6.5.0.0.00 - Release: 6.5 to 6.5
Information in this document applies to any platform.

Symptoms


When attempting to send an e-mail alert notification to end users via Autopilot task, error message: "Run-time error 429 - ActiveX component can't create object" appears in Hyperion Enterprise version 6.5.0.00.

Changes

New installation of Hyperion Enterprise with Hyperion Autopilot component selected

Cause

idsmai32.exe missing from <system>\SYSTEM32 location and has not been registered properly in the windows registry

Solution

Copy the IDSMAI32.EXE from <system>\SYSTEM32\OLESVR into <system>\SYSTEM32 and run the steps given below to register the file properly.

The correct steps to be followed:

1. Open CMD prompt. 
2. Browse to the %SystemRoot%\system32\OLESVR directory
3. Type the following command verbatim “idsmai32.exe /regserver” 
4. Please put a space character before the '/' character
Choose files or drag and drop files
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