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XML Load Error: XML Document Must Have a Top Level Element' when Connecting to an Application from SmartView


'XML Load Error: XML Document Must Have a Top Level Element' when Connecting to an Application from SmartView.
  Modified 26-MAR-2010  

Applies to:

Hyperion Financial Management - Version: 4.1.0.0.00 to 11.1.1.3.00 - Release: 4.1 to 11.1
Information in this document applies to any platform.

Symptoms

Following error message appears when connecting to Financial Management application from SmartView: 'XML Load Error: XML Document must have a top level element'

Cause

[None] member of Entity dimension has been assigned a security class to which the user has no access. 

When first connecting to Financial Management application from Smartview, the Point of View defaults to top hierarchy members. Smartview users require at least Read access to each of these members, e.g. the [None] member of the Entity dimension.

Solution

Grant users at least Read access to security class associated with [None] member of Entity dimension.
The same applies to every dimension for which security classes may be assigned and where the UseSecurityFor...option is set in AppSettings.



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