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Erro: "The Specified Application Doesn't Exist" Error Opening Hyperion Financial Management Application. "Server/Cluster Is Configured Incorrectly Configured" Error when changing Cluster Preferenc

  Modified 25-JUN-2010  

Applies to:

Hyperion Financial Management - Version: 9.3.1.0.00 to 9.3.1.2.00 - Release: 9.3 to 9.3
Information in this document applies to any platform.

Symptoms

Users that have configured a default application start up preference in Hyperion Workspace receive error "The Specified Application Doesn't Exist" when attempting to open that Hyperion Financial Management (FM) application. When attempting to change the application start up preference, the error "Server/Cluster Is Configured Incorrectly Configured" occurs when trying to save the new cluster selection. 

Cause

3 causes:

FM application has been copied from environment where the FM cluster or server names are different 

FM cluster name has been changed 

FM application server is off line

When an application start up preference has been set for an application and the configured server or cluster is no long available.  Attempting to change the preference fails because the old server or cluster is still being used to update the application for the new preference. 

Solution

The issue is resolved by applying Oracle’s Hyperion Financial Management 9.3.1.3 service pack. To apply service pack:

  1. Down load HFM 9.3.1.3 service pack (Oracle Patch # 7457927)
  2. Review the Readme files. Note that this download also includes the 9.3.1.1 and 9.3.1.2 service pack files and these must be installed prior to installing 9.3.1.3.
  3. Apply service packs 9.3.1.1 and 9.3.1.2 if not already applied and then apply 9.3.1.3. 
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