How to Change the URL in the Email Generated by Process Management for Planning [ID 983495.1]

 

 

Applies to:

Hyperion Planning - Version: 11.1.1.1.00 and later   [Release: 11.1 and later ]
Information in this document applies to any platform.

Goal

You are using the process management feature in Planning, and you have e-mail notification turned on. 
When the e-mail is generated to inform the user of a status change, the e-mail contains a link to the Planning application that does not go through the workspace. 

Instead, it is a URL that goes directly to Planning outside the workspace (the URL that was used prior to the introduction of the Workspace). You want the URL to go through Workspace or not be shown at all. 

Solution

To resolve this take the following steps:

1. Locate the HspCustomMsgs_en.template file in the
%Hyperion_Home%\deployments\tomcat5\Hyperion\webapps\HyperionPlanning\custom

2. copy it to
..\HyperionPlanning\webapps\HyperionPlanning\WEB-INF\classes

3. Rename it to HspCustomMsgs_en.properties

4. In this file do a search for MSG_PM_EMAIL_DEFAULT_MSG and hard coding the URL you want it to use or create a new variable with the value you want and assign it the host you want it to use.

5. Restart Planning service.