"Run-time error '53': File not found: HsAddin" "Run-time error '53': File not found: HsAddin" When User Chooses a Toolbar Button

		Modified 08-OCT-2010

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Applies to:

Hyperion Financial Management - Version: 4.0.0.0.00<max_ver> and later   [Release: 4.0 and later ]
Information in this document applies to any platform.

Symptoms

Error:

Microsoft Visual Basic
Run-time error '53':
File not found: HsAddin

when user chooses a toolbar button (SmartView toolbar in the Addins tab on the Ribbon).
There is no Hyperion tab on the Ribbon.

Cause

SmartView addin has been disabled by Excel.

Solution

First try to re-enable SmartView using Excel's UI. If this fails or SmartView is not listed as disabled, resort to editing the registry.

Office 2003:

1. Help -> About Microsoft Office Excel
2. Choose Disabled Items...
3. Select SmartView and choose Enable

Office 2007:

1. Office Button -> Options...
2. Select Add-Ins at the left
3. In the Manage drop-down menu at the bottom, select Disabled Items
4. Choose Go...
5. Select SmartView and choose Enable
   

If SmartView is not listed in the Disabled Items dialog box, remove the following value from the registry:

HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Excel\Resiliency - delete the entry pointing to the HsAddin.dll.

1. Open RegEdit
2. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Excel\Resiliency
   (Note: This location refers to Office 2007. If you have Office 2003, substitute 11.0 for 12.0 above. Substitute other versions as necessary)
3. Locate the value, which will have a random name, that points to HsAddin.dll. The path is in Unicode characters but if the path contains English or European characters can usually be identified if you double-click each value in turn -- the path can be read at the right of the dialog box. Read every other letter.
   
4. Right click the value and choose Delete.
5. Repeat for HKEY_LOCAL_MACHINE\Software\Microsoft\Office\12.0\Excel\Resiliency if it exists.
   

Note: Editing the registry can cause problems and cannot be undone. Please ensure you have adequate backups. Contact Oracle Support for assistance if you are unsure about making this change.