Some Entities are Incorrectly Filtered Out of Process Control List View With Filters

Some Entities are Incorrectly Filtered Out of Process Control List View With Filters
		Modified 18-NOV-2010

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Applies to:

Hyperion Financial Management - Version: 9.2.0.0.00 to 9.3.1.4.00 - Release: 9.2 to 9.3
Information in this document applies to any platform.

Symptoms

In Process Control, there are two modes of display. They are called Tree View and List View.   

Tree View is used to display an expandable hierarchy of the entity dimension below the currently selected Top Member entity.

List View contains all the members below the current top member that are simply listed one after the other.

In List View, by clicking on the "Options" icon in the toolbar, it is possible to select Filtering on the displayed rows, for example by Review Level.

It has been seen that in some cases not all the possible entities that match the filter conditions are displayed.

for example, in a large hierarchy (many rows) of entities at different review levels, a Filter on review level "Not Started" "Only" may not return all the entities below that parent entity which are currently at Not Started state.

Cause

Another option which is available in the Options of Process Control is called "Rows Per Page".   Here the user can select a maximum grid length to be displayed at any one time.

If the List View contains more entities (more rows) than the current maximum "Rows Per Page" setting, the list is divided into Pages.   The pages can be jumped forward and backward using the up and down arrows in the icon toolbar.

However, the Filtering works on the currently displayed Page only.   So if the desired entities a user is trying to select by Filtering were not on the Page then they will not be displayed in the list.    Instead a warning message "there are no rows to be displayed" appears and the grid is empty.

Furthermore, if the grid contains no rows, the "Page Up" and "Page Down" icons do not function correctly.   Attempting to click on the "Page Down" arrow in the icon toolbar causes a Javascript error Error: 'this.m_objEditCell' is null or not an object

Solution

The workaround is to set the "Rows Per Page" setting in Process Control Options to a value larger than the entire size of entity list being displayed.  In this way all rows will be in a scrollable list on one page, and the filtering will function correctly.

 

Bug 7171226 was opened for this issue but closed by HFM Development as "by design"