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Error 'Cannot Create Device context' When Printing to HRPRINTER From Hyperion Enterprise Or Hyperion Enterprise Reporting


Error 'Cannot Create Device context' When Printing to HRPRINTER From Hyperion Enterprise Or Hyperion Enterprise Reporting

  Modified 17-MAR-2010     Type PROBLEM   

Applies to:

Hyperion Enterprise - Version: 6.5.0.0.00 - Release: 6.5
Information in this document applies to any platform.

Symptoms


Error 'Cannot create device context error' when printing to the HRPRINTER from Hyperion Enterprise or Hyperion Enterprise Reporting

Cause

GhostScript has not been installed

As per the release documentation, GhostScript 8.54 (or later) is a required component for HRPRINTER functionality.

Solution


Download and install GhostScript version 8.54 or later.


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